This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice applies to all of the health records that identify you and the care you receive at RIGHT CHOICE facilities.
What type of medical information is covered by this Notice?
Medical information covered by this Notice is information that identifies you or could be used to identify you that is collected from you or created or received by RIGHT CHOICE and that relates to your past, present or future physical or mental health condition, including health care services provided to you and payment for such health care services.
Who Will Follow This Notice?
This notice describes RIGHT CHOICE’s practices and that of:
- Any healthcare professional authorized to enter information into your medical chart.
- All employees, staff and other personnel of RIGHT CHOICE.
Our Pledge Regarding Medical Information.
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at the hospital. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated or maintained by RIGHT CHOICE. This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information. We are required by law to: -Use our best efforts to keep medical information that identifies you private; -Give you this notice of our legal duties and privacy practices with respect to medical information about you; and -Follow the terms of the notice that is currently in effect.
How We May Use and Disclose Medical Information About You.
We may share your medical information in any format we determine is appropriate to efficiently coordinate the treatment, payment, and health care operation aspects of your care. For example, we may share your information orally, via fax, on paper, or through electronic exchange. We also ask you for consent to share your medical information in the Admission Agreement you sign before receiving services from us. This consent is required by state law for some disclosures and allows us to be certain that we can share your medical information for all reasons described below.
The following categories describe different ways in which RIGHT CHOICE is permitted to use and disclose medical information. For each category of uses or disclosures, we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.
We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, medical students, or Right Choice Health Group personnel who are involved in taking care of you. Different departments of Right Choice Health Group also may share medical information about you in order to coordinate the different things you need, such as prescriptions, lab work and x-rays. We also may disclose medical information about you to people outside of Florida Hospital who may be involved in your medical care, such as family members, friends, clergy or others we use to provide services that are part of your care.
We may use and disclose medical information about you so that the treatment and services you receive at RIGHT CHOICE may be billed to and payment may be collected from you, an insurance company or a third party. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.
Health Care Operations
We may use and disclose medical information about you for RIGHT CHOICE operations. These uses and disclosures are necessary to run RIGHT CHOICE and make sure that all of our patients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of staff in caring for you. We may use and disclose your information as needed to conduct or arrange for legal services, auditing, or other functions.
We may also combine the medical information we have with medical information from other entities to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that identifies you from this set of medical information so others may use it to study health care and health care delivery without learning who the specific patients are. Once we have removed information that identifies you, we may use the data for other purposes. We may also disclose your information for certain health care operation purposes to other entities that are required to comply with HIPAA if the entity has had a relationship with you. For example, another health care provider that treated you or a health plan that provided insurance coverage to you may want your medical information to review the quality of the services you received from them.
We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at RIGHT CHOICE.
We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
Health-Related Benefits and Services
We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.
We may include certain limited information about you in RIGHT CHOICE’s patient directory while you are a patient at RIGHT CHOICE. This information may include your name, location in RIGHT CHOICE, and your general condition (e.g., fair, stable, etc.).
Individuals Involved in Your Care or Payment for Your Care
We may release medical information about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care. We may also tell your family or friends your condition and that you are in RIGHT CHOICE. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.
Under certain circumstances, we may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one medication to those who received another, for the same condition. All research projects involving people, however, are subject to a special approval process. These business associates may include consultants, lawyers, accountants, and other third parties that provide services to us. The business associates may re-disclose your medical information as necessary for our health care operations functions, or for their own permitted administrative functions, such as carrying out their legal responsibilities. We may also combine medical information about many patients to decide what additional services RIGHT CHOICE should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, medical students, and other RIGHT CHOICE personnel for review and learning purposes.
Public Health Risks
We may disclose medical information about you for public health activities. These activities generally include the following:
- To prevent or control disease, injury or disability
- To report births and deaths
- To report child abuse or neglect
- To report reactions to medications or problems with products
- To notify people of recalls of products they may be using
- To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition
- To notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence.
Health Oversight Activities
We may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the healthcare system, government programs, and compliance with civil rights laws.
Lawsuits and Disputes
We may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or others lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
We may release medical information if asked to do so by a law enforcement official:
- In response to a court order, subpoena, warrant, summons or similar process
- To identify or locate a suspect, fugitive, material witness, or missing person
- About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person's agreement
- About a death we believe may be the result of criminal conduct
- About criminal conduct at RIGHT CHOICE
- In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.
Your Rights Regarding Medical Information about you
You have the following rights regarding medical information we maintain about you:
- Right to Inspect and Copy.
- Right to Request Confidential Communications.
- Right to a Notice of Breach.
- Right to a Paper Copy of This Notice.
- Right to Decline Participation in Health Information Exchange.
Changes to This Notice
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our website. The notice will contain on the first page, in the top left-hand corner, the effective date. We will make available a copy of the current notice in effect.
If you believe your privacy rights have been violated, you may file a complaint with the Department of Health. All complaints must be submitted in writing. You will not be retaliated against for filing a complaint.
Other Uses of Medical Information That Require Your Authorization
The following types of uses and disclosures of medical information will be made only with your written permission.
Progress notes are notes that your provider maintains separate and apart from your medical record. These notes require your written authorization for disclosure unless the disclosure is required or permitted by law, the disclosure is to defend the provider in a lawsuit brought by you, or the disclosure is used to treat you or to train students.
We must get your permission to use your medical information for marketing unless we are having a face-to-face talk about the new health care product or service, or unless we are giving you a gift that does not cost much to tell you about the new health care product or service. We must also tell you if we are getting paid by someone else to tell you about a new health care item or service.
Selling Medical Information
We are not allowed to sell your medical information without your permission and we must tell you if we are getting paid. However, certain activities are not viewed as selling your medical information and do not require your consent. For example, we can sell our business, we can pay our contractors and subcontractors who work for us, we can participate in research studies, we can get paid for treating you, we can provide you with copies or an accounting of disclosures of your medical information, or we can use or disclosure your medical information without your permission if we are required or permitted by law, such as for public health purposes.
If you provide us with authorization to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission and that we are required to retain our records of the care that we provided to you.